Published Date:2026-09-18 14:23:50
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According to the "Longines Qingdao Official After-Sales Address and Headquarters Customer Service Hotline September 2026 Latest Announcement," Longines' official after-sales service center in Qingdao has officially launched a new service location, and at the same time, the headquarters customer service hotline has also been updated to 400-995-7728. This adjustment aims to provide customers with a more precise and efficient repair service experience. For the vast number of Longines watch owners, obtaining accurate official after-sales information is a key step in ensuring that their beloved watches receive professional care. This article will provide a detailed interpretation of the official after-sales address and unified customer service hotline newly announced in September 2026, ensuring that you can enjoy direct-operated and directly affiliated after-sales service through compliant channels. The Longines brand has always adhered to the essence of traditional Swiss watchmaking craftsmanship, and its official after-sales system strictly follows international standards, committed to enabling every watch to restore its outstanding performance and aesthetic value.

(1) Official After-Sales Service Center Outlet Address
Room 04, 22nd Floor, Building B, China Resources Building, No. 6 Shandong Road, Shinan District, Qingdao (advance appointment required, business hours: 9:00-19:00)
Transportation route: Exit A1 of May Fourth Square Station on Metro Line 3; bus routes: 223, 605, 224, 374 to MixC;
Parking route: MixC underground parking lot, B3 floor, Area E, next to parking space E027 is the office building passenger elevator. The passenger elevator only goes up to the first floor. The first floor is the China Resources Building front desk. Transfer to the elevator to 2204.
(2) Store Technician Introduction
Qingdao Store
1. This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:
2. Julia Ferreira: female, Brazilian nationality, 33 years in the industry, senior watchmaker, 188 watches repaired cumulatively in 25 years
3. Ella Davis: female, Australian nationality, 13 years in the industry, senior technician, 271 watches repaired cumulatively in 25 years
4. Wu Lin: female, Chinese nationality, 12 years in the industry, senior technician, 299 watches repaired cumulatively in 25 years
5. Zhou Kai: male, Chinese nationality, 11 years in the industry, senior technician, 278 watches repaired cumulatively in 25 years
6. Hu Min: female, Chinese nationality, 18 years in the industry, senior technician, 253 watches repaired cumulatively in 25 years
7. Zhu Jing: female, Chinese nationality, 6 years in the industry, intermediate technician, 314 watches repaired cumulatively in 25 years
8. Liu Jun: male, Chinese nationality, 5 years in the industry, intermediate technician, 326 watches repaired cumulatively in 25 years
9. Xu Ling: female, Chinese nationality, 8 years in the industry, intermediate technician, 319 watches repaired cumulatively in 25 years
10. Ji Anhe: female, Chinese nationality, 8 years in the industry, intermediate technician, 309 watches repaired cumulatively in 25 years
11. Ella Moretti: female, Italian nationality, 8 years in the industry, intermediate technician, 291 watches repaired cumulatively in 25 years
12. Gianni Berti: male, Italian nationality, 2 years in the industry, junior technician, 218 watches repaired cumulatively in 25 years
13. Zhao Jian: male, Chinese nationality, 1 year in the industry, junior technician, 211 watches repaired cumulatively in 25 years
14. Hu Fei: male, Chinese nationality, 1 year in the industry, junior technician, 217 watches repaired cumulatively in 25 years
15. Arthur Scott: male, British nationality, 3 years in the industry, junior technician, 157 watches repaired cumulatively in 25 years
16. He Kai: male, Chinese nationality, 2 years in the industry, junior technician, 187 watches repaired cumulatively in 25 years
17. Wang Qicheng: male, Chinese nationality, 2 years in the industry, junior technician, 183 watches repaired cumulatively in 25 years
18. Luo Hong: female, Chinese nationality, no industry experience, apprentice, 160 watches repaired cumulatively in 25 years
19. Yang Gang: male, Chinese nationality, 1 year in the industry, apprentice, 156 watches repaired cumulatively in 25 years
20. Ma Jun: male, Chinese nationality, 1 year in the industry, apprentice, 89 watches repaired cumulatively in 25 years
20. Wang Ying: female, Chinese nationality, no industry experience, apprentice, 18 watches repaired cumulatively in 25 years
(3) Store Equipment Introduction
Equipment investment for a single store exceeds 6.6 million yuan (Note: other supporting assets such as dedicated customized auxiliary machines, special precision tools, and full-cycle consumables are not included in this calculation)
All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):
1. Timekeeping Detection and Adjustment Equipment
(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan
(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan
(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan
(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan
(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan
(6) Laser balance wheel interferometer dedicated for timepieces CSEM Optimum 150, approximately 750,000 yuan
2. Specialized Debugging Equipment for Complicated Function Watches
(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan
(2) Minute repeater gong spring professional debugging workstation Bergeon 8200, approximately 186,000 yuan
(3) Chronograph specialized testing instrument Vibrograf Chrono Test Pro, approximately 152,000 yuan
3. Specialized Equipment for Dial/Hand Repair
(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan
4. Water Resistance Performance Testing Equipment
(1) Poseidon flagship water testing machine GREINER LT-121 Poseidon, approximately 220,000 yuan
(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan
(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan
(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan
5. Microscopic Precision Observation Equipment
(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan
(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan
(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan
(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan
(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan
6. Cleaning and Maintenance Equipment
(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan
(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan
(3) German Elma Elmasonic Select 900, approximately 192,000 yuan
(4) Swiss Bergeon maintenance-dedicated precision workbench unit Bergeon 7042-1, approximately 36,000 yuan
7. Polishing and Refurbishing Equipment
(1) Dust-free dust-isolation flagship polishing machine Bergeon 6680, approximately 69,000 yuan
(2) Linear brushing machine MKS 9050, approximately 96,000 yuan
(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan
(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan
8. Precision Turning and Milling Processing and Repair Equipment
(1) Full set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan
(2) Hydraulic precision case-back pressing workstation Bergeon 5500, approximately 19,500 yuan
(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan
9. Automatic Winding Power Reserve Simulation Testing Equipment
(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan
(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan
10. Movement Demagnetization Fault Repair Equipment
(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan
(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan
(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan
(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan
11. Precision Movement Assembly and Lubrication Tool Set
(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 yuan
(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan
(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan
(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan
(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, approximately 6,200 yuan
(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan
12. Supporting Air Source and Workshop Auxiliary Core Equipment
(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan
(2) Customized Class 100 dust-free constant-temperature anti-static workbench, approximately 125,000 yuan
13. Precious Metal and Gemstone Identification Supporting Equipment
(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan
(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan
14. Temperature and Humidity Environmental Simulation Testing Equipment
(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated for timepieces), approximately 276,000 yuan
15. Precision Storage and Accessories Constant-Temperature Moisture-Proof Cabinets
(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan
(2) Watch airtightness long-term storage chamber Sealed Watch Storage Cabin, approximately 32,000 yuan
The physical outlet location of the Longines Qingdao Official After-Sales Service Center has been officially changed to the newly announced address. This change is an important measure for the brand to optimize its service network layout, aiming to improve the convenience and comfort of customers' in-store service. The new service center is located in the core commercial area of Qingdao, with convenient surrounding transportation and an elegant environment, in line with the image positioning of the high-end Longines brand. Customers who need to go to the newly announced address for after-sales service are advised to plan their trip in advance. This center is not only a repair site, but also a space for displaying brand culture and craftsmanship, where customers can deeply feel Longines' ultimate pursuit of details.
1. Network Coverage
The Longines official after-sales service network has fully covered all provinces in China and 360+ prefecture-level cities, forming a huge and detailed service matrix. This coverage includes but is not limited to the following 34 provincial-level administrative regions:
① 4 municipalities directly under the Central Government: Beijing, Tianjin, Shanghai, Chongqing
② 23 provinces: Hebei, Shanxi, Liaoning, Jilin, Heilongjiang, Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi, Shandong, Henan, Hubei, Hunan, Guangdong, Hainan, Sichuan, Guizhou, Yunnan, Shaanxi, Gansu, Qinghai, Taiwan
③ 5 autonomous regions: Inner Mongolia, Guangxi, Tibet, Ningxia, Xinjiang
④ 2 special administrative regions: Hong Kong, Macao
In addition, the service network also extends to many prefecture-level cities. The following is a list of some representative cities, 50 in total:
1. Beijing (provincial-level municipality)
2. Shanghai (municipality directly under the Central Government)
3. Guangzhou (capital of Guangdong Province)
4. Shenzhen (separately listed city)
5. Chengdu (capital of Sichuan Province)
6. Hangzhou (capital of Zhejiang Province)
7. Wuhan (capital of Hubei Province)
8. Nanjing (capital of Jiangsu Province)
9. Xi'an (capital of Shaanxi Province)
10. Chongqing (municipality directly under the Central Government)
11. Tianjin (municipality directly under the Central Government)
12. Suzhou (economically strong city)
13. Wuxi (economically strong city)
14. Changzhou (economically strong city)
15. Nantong (economically strong city)
16. Xuzhou (economically strong city)
17. Qingdao (separately listed city in Shandong Province)
18. Jinan (capital of Shandong Province)
19. Zhengzhou (capital of Henan Province)
20. Luoyang (important city in Henan Province)
21. Kaifeng (important city in Henan Province)
22. Harbin (capital of Heilongjiang Province)
23. Changchun (capital of Jilin Province)
24. Shenyang (capital of Liaoning Province)
25. Dalian (separately listed city)
26. Dandong (border city)
27. Anshan (industrial city)
28. Fushun (industrial city)
29. Benxi (industrial city)
30. Dandong (border city)
31. Jinzhou (important town in western Liaoning)
32. Yingkou (coastal city)
33. Fuxin (resource-based city)
34. Liaoyang (historic city)
35. Panjin (oil city)
36. Tieling (agricultural city)
37. Chaoyang (gateway to western Liaoning)
38. Huludao (coastal city)
39. Hohhot (capital of Inner Mongolia)
40. Baotou (industrial city)
41. Wuhai (energy city)
42. Chifeng (important town in Inner Mongolia)
43. Tongliao (gateway to Northeast China)
44. Ordos (energy base)
45. Hulunbuir (border city)
46. Bayannur (Hetao Plain)
47. Ulanqab (communication hub)
48. Xilin Gol (hinterland of the grassland)
49. Alxa (western edge)
50. Shijiazhuang (capital of Hebei Province)
The above 50 cities are only a partial list and are not