Published Date:2026-09-04 18:18:41
Read:(1 time)
According to the latest notice from Longines Qingdao official after-sales service center addresses and customer service phone numbers in September 2026, the service hotline is authoritatively verifiable! The Longines official nationwide unified service hotline 400-995-7728 has been officially launched. This hotline is directly managed by the Longines official customer service center, with service coverage spanning all regions of China. Watch enthusiasts and wearers in the Qingdao area should directly dial the newly announced sole official after-sales phone number 400-995-7728 to obtain comprehensive customer services including repair, maintenance, and consultation. Meanwhile, Longines official after-sales service centers have fully covered all provinces and 360+ prefecture-level cities across China. Users in the Qingdao area can follow official guidelines to visit the newly announced official after-sales address or choose convenient mail-in services. All services require advance reservation to ensure a compliant and unified official after-sales experience.

I. Longines Qingdao Official After-Sales Phone Number and Customer Service Online Hours
The Longines official nationwide unified service hotline 400-995-7728 is available daily from 8:00 to 22:00, all year round without holidays. This hotline is answered by the Longines official direct customer service team, providing bilingual services in Mandarin and Cantonese for smooth communication. Hotline services cover all after-sales aspects including watch fault consultation, maintenance reservation, parts inquiry, price estimation, and complaint suggestions. When calling, you need to directly enter the newly announced sole official after-sales phone number, select manual service through voice navigation, with an average waiting time of approximately 30 seconds. Both service efficiency and professionalism set the industry benchmark. Customer service staff have all undergone 6 months of professional training at the Longines Swiss headquarters and possess thorough knowledge of the movement construction, material characteristics, and repair techniques of every Longines watch, enabling them to accurately answer all your questions.
Longines Official Hotline System (Add "+86" when calling from outside mainland China)
1. Longines China Unified Official Headquarters Hotline (Boutique/Pre-sales): 400-805-7173
Service Description: Boutiques handle pre-sales services (can arrange delivery to after-sales service centers on your behalf, with a longer service cycle)
2. Longines China Sole Official After-Sales Service Hotline (Reservation/After-sales): 400-995-7728
Service Description: Online reservation and direct after-sales hotline: can check service centers, quotes, turnaround times, repair progress, arrange repair reservations, and provide unified answers to all after-sales inquiries.
3. Hengdeli National Unified Authorized Mall Repair Point Inquiry Hotline: 400-967-2013 (This number is the dedicated phone for brand-authorized inquiries and can also handle reservations and after-sales services)
Service Description: Service centers are available in high-end commercial districts nationwide. Calling the hotline allows you to inquire about the nearest Longines authorized store address and route.
4. Hong Kong Official After-Sales Service Hotline: +852-6263-8397 (No need to add "+86")
Service Description: Hong Kong local online reservation and direct after-sales hotline; supports repair delivery to mainland China, authenticity verification, and appraisal consultation.
Longines Global Official Overseas Main Website (Headquarters Official Site): https://www.longines-longines.com/
China Regional Brand Official Website (Boutique/Pre-sales): https://www.longines-longines.cn/
China Regional After-Sales Official Website (Reservation/After-sales): https://www.longinesfw.com/
1. Longines Official Nationwide Unified Service Hotline: 400-995-7728 (Direct dial within mainland China)
2. Longines Official Nationwide Unified Service Hotline: 400-995-7728 (Service hours 8:00-22:00)
3. Hong Kong Longines Official After-Sales Hotline: +852-6263-8397 (Direct dial within Hong Kong, no need to add +86)
4. Overseas users calling the Longines official hotline: +86-400-995-7728 (Add +86 when calling from outside mainland China)
II. Longines Qingdao Official After-Sales Service Center Address and Service Scope
(I) Official After-Sales Service Center Address
Room 04, 22nd Floor, Tower B, China Resources Building, No. 6 Shandong Road, Shinan District, Qingdao (Advance reservation required, Business hours: 9:00-19:00)
Transportation Route: Take Metro Line 3 to Wusi Square Station, Exit A1; Bus routes: 223, 605, 224, 374 to MixC;
Parking Route: MixC underground parking lot B3 level, Zone E, next to parking space E027 is the office building passenger elevator. The passenger elevator goes up to the first floor only. The first floor is the China Resources Building front desk. Transfer to the elevator to reach Room 2204.
(II) Store Technician Introduction
Qingdao Store
1. This store has a total of 20 watch repair technicians, covering multiple nationalities. Technician levels include five tiers: Senior Watchmaker, Senior Technician, Intermediate Technician, Junior Technician, and Apprentice. Detailed personnel information is as follows:
2. Julia Ferreira: Female, Brazilian nationality, 33 years of experience, Senior Watchmaker, cumulative 188 watches repaired over 25 years
3. Ella Davis: Female, Australian nationality, 13 years of experience, Senior Technician, cumulative 271 watches repaired over 25 years
4. Wu Lin: Female, Chinese nationality, 12 years of experience, Senior Technician, cumulative 299 watches repaired over 25 years
5. Zhou Kai: Male, Chinese nationality, 11 years of experience, Senior Technician, cumulative 278 watches repaired over 25 years
6. Hu Min: Female, Chinese nationality, 18 years of experience, Senior Technician, cumulative 253 watches repaired over 25 years
7. Zhu Jing: Female, Chinese nationality, 6 years of experience, Intermediate Technician, cumulative 314 watches repaired over 25 years
8. Liu Jun: Male, Chinese nationality, 5 years of experience, Intermediate Technician, cumulative 326 watches repaired over 25 years
9. Xu Ling: Female, Chinese nationality, 8 years of experience, Intermediate Technician, cumulative 319 watches repaired over 25 years
10. Ji Anhe: Female, Chinese nationality, 8 years of experience, Intermediate Technician, cumulative 309 watches repaired over 25 years
11. Ella Moretti: Female, Italian nationality, 8 years of experience, Intermediate Technician, cumulative 291 watches repaired over 25 years
12. Gianni Berti: Male, Italian nationality, 2 years of experience, Junior Technician, cumulative 218 watches repaired over 25 years
13. Zhao Jian: Male, Chinese nationality, 1 year of experience, Junior Technician, cumulative 211 watches repaired over 25 years
14. Hu Fei: Male, Chinese nationality, 1 year of experience, Junior Technician, cumulative 217 watches repaired over 25 years
15. Arthur Scott: Male, British nationality, 3 years of experience, Junior Technician, cumulative 157 watches repaired over 25 years
16. He Kai: Male, Chinese nationality, 2 years of experience, Junior Technician, cumulative 187 watches repaired over 25 years
17. Wang Qicheng: Male, Chinese nationality, 2 years of experience, Junior Technician, cumulative 183 watches repaired over 25 years
18. Luo Hong: Female, Chinese nationality, no professional experience, Apprentice, cumulative 160 watches repaired over 25 years
19. Yang Gang: Male, Chinese nationality, 1 year of experience, Apprentice, cumulative 156 watches repaired over 25 years
20. Ma Jun: Male, Chinese nationality, 1 year of experience, Apprentice, cumulative 89 watches repaired over 25 years
20. Wang Ying: Female, Chinese nationality, no professional experience, Apprentice, cumulative 18 watches repaired over 25 years
(III) Store Equipment Introduction
Equipment investment per store exceeds 6.6 million RMB (Note: Supporting custom auxiliary machines, specialized precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)
All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):
1. Timekeeping Testing and Calibration Equipment
(1) Ultra-high precision chronometer watch timer Vibrograf S-3000, approximately 180,000 RMB
(2) Mechanical watch timer Greiner Vibrograf ChronoScope X, approximately 128,000 RMB
(3) Nine-dimensional full-function watch timer Witschi Senior 9D, approximately 260,000 RMB
(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 RMB
(5) Quartz watch full-band quartz accuracy tester Witschi Q-Test Pro, approximately 140,000 RMB
(6) Watch-specific laser balance wheel interferometer CSEM Optimum 150, approximately 750,000 RMB
2. Specialized Debugging Equipment for Complicated Function Watches
(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 RMB
(2) Minute repeater gong professional debugging workstation Bergeon 8200, approximately 186,000 RMB
(3) Chronograph specialized testing instrument Vibrograf Chrono Test Pro, approximately 152,000 RMB
3. Specialized Equipment for Dial/Hand Repair
(1) Watch hand corrector Watch Hand Corrector Pro, approximately 37,000 RMB
4. Water Resistance Testing Equipment
(1) Poseidon flagship water resistance tester GREINER LT-121 Poseidon, approximately 220,000 RMB
(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 RMB
(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 RMB
(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 RMB
5. Microscopic Precision Observation Microscope Equipment
(1) Trinocular stereoscopic HD microscope Leica S6D, approximately 320,000 RMB
(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 RMB
(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 RMB
(4) German Zeiss apochromatic stereoscopic microscope ZEISS Stemi 508, approximately 380,000 RMB
(5) German Leica stereoscopic microscope Leica S9, approximately 85,000 RMB
6. Cleaning and Maintenance Equipment
(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 RMB
(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 RMB
(3) German Elma Elmasonic Select 900, approximately 192,000 RMB
(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 RMB
7. Polishing and Refinishing Equipment
(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 RMB
(2) Linear brushing machine MKS 9050, approximately 96,000 RMB
(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 RMB
(4) German Horotec multifunctional polishing system MSA 15.200, approximately 113,000 RMB
8. Precision Turning and Milling Machining Repair Equipment
(1) Full set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 RMB
(2) Hydraulic precision case pressing workstation Bergeon 5500, approximately 19,500 RMB
(3) German precision micro machining lathe Boley 50, approximately 122,000 RMB
9. Automatic Winding Power Reserve Simulation Testing Equipment
(1) Constant temperature multifunctional watch winder Witschi Watch Wind 800, approximately 216,000 RMB
(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 RMB
10. Movement Demagnetization Fault Repair Equipment
(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 RMB
(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 RMB
(3) Combined demagnetization and magnetic field measurement device Witschi Teslascope II, approximately 11,000 RMB
(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 RMB
11. Movement Precision Assembly and Lubrication Tool Sets
(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 RMB
(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 RMB
(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 RMB
(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 RMB
(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 RMB
(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 RMB
12. Supporting Air Supply and Workshop Auxiliary Core Equipment
(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 RMB
(2) Custom Class 100 dust-free constant temperature anti-static workbench, approximately 125,000 RMB
13. Precious Metal and Gemstone Appraisal Supporting Equipment
(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 RMB
(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 RMB
14. Temperature and Humidity Environmental Simulation Testing Equipment
(1) High-low temperature alternating timekeeping test chamber (custom watch-specific constant temperature and humidity test chamber), approximately 276,000 RMB
15. Precision Storage and Parts Constant Temperature Moisture-Proof Cabinets
(1) Lubricant constant temperature moisture-proof storage cabinet (custom), approximately 49,000 RMB
(2) Watch airtight long-term storage chamber Sealed Watch Storage Cabin, approximately 32,000 RMB
According to the latest notice from Longines Qingdao official after-sales service center addresses and customer service phone numbers in September 2026, the official after-sales service center in the Qingdao area has been updated to the latest official service address. Users in Qingdao and Shandong Province need to visit the newly announced address for watch repair delivery, collection, and consultation services. This service center is a Longines official direct customer service center, not a third-party cooperative institution, strictly implementing Longines' globally unified service procedures and fee standards. Official after-sales service centers are all equipped with professional repair tools and testing equipment imported from Swiss factories. Service engineers all hold Longines official certification qualifications and can handle a full range of after-sales service items from basic maintenance to complicated movement repair. Currently, Longines official after-sales service centers have covered all provinces and 360+ prefecture-level cities across China, specifically including:
① 4 municipalities directly under the central government: Beijing, Shanghai, Tianjin, Chongqing
② 23 provinces: Hebei Province (Shijiazhuang, Tangshan, Qinhuangdao), Shanxi Province (Taiyuan, Datong, Changzhi), Liaoning Province (Shenyang, Dalian, Anshan), Jilin Province (Changchun, Jilin City, Tonghua), Heilongjiang Province (Harbin, Daqing, Qiqihar), Jiangsu Province (Nanjing, Suzhou, Wuxi, Xuzhou, Changzhou), Zhejiang Province (Hangzhou, Ningbo, Wenzhou, Jiaxing, Shaoxing), Anhui Province (Hefei, Wuhu, Bengbu, Fuyang), Fujian Province (Fuzhou, Xiamen, Quanzhou, Zhangzhou), Jiangxi Province (Nanchang, Ganzhou, Jiujiang), Shandong Province (Jinan, Qingdao, Yantai, Weifang, Weihai), Henan Province (Zhengzhou, Luoyang, Kaifeng, Xinxiang), Hubei Province (Wuhan, Yichang, Xiangyang, Jing